Privacy
Policy
How Finz handles information connected with website use, bookings, enquiries and online orders.
Last updated: 26 August 2026
Finz Seafood Bar & Grill respects your privacy and is committed to handling personal information responsibly. This policy explains the types of information we may collect when you use this website, place an online order, make an enquiry, join a mailing list, or use our table-booking service.
Information we may collect
Depending on how you interact with Finz, we may collect your name, phone number, email address, billing or delivery address, order details, dietary or event-enquiry information you choose to provide, and technical information such as browser/device information and website usage data.
Online orders and payments
Online ordering is provided through WooCommerce. Information needed to process an order may be shared with payment, delivery, hosting, email or other service providers only to the extent required to provide the service. Payment card details are generally processed by the selected payment gateway and should not be stored directly by Finz unless the gateway expressly provides a compliant tokenised feature.
Table bookings
Table bookings may be processed through NowBookIt. When you use the embedded booking service, information you submit may also be processed under NowBookIt’s own privacy practices and terms.
Forms and communications
If you contact us, submit a functions enquiry, or join launch/news updates, we may use the information you provide to respond to you, manage the request, or send the communications you requested. You may unsubscribe from marketing communications where an unsubscribe option is provided.
Cookies and analytics
This website may use essential cookies required for shopping-cart, checkout, security and session functionality. Analytics, advertising or other optional technologies may also be used if configured by the site administrator and, where required, subject to appropriate consent controls.
How information may be used
We may use personal information to provide bookings and orders, deliver customer service, process payments, manage functions enquiries, improve the website and restaurant services, prevent misuse or fraud, comply with legal obligations, and communicate with you where permitted.
Data retention and security
We take reasonable steps to protect personal information and retain it only for as long as reasonably required for operational, legal, accounting or customer-service purposes. No internet transmission or electronic storage method can be guaranteed to be completely secure.
Your choices and access
You may contact Finz to ask about personal information we hold about you, request a correction, or raise a privacy concern. Some order and transaction records may need to be retained where required by law or legitimate business record-keeping obligations.
Third-party services
This website may link to or embed third-party services such as NowBookIt, payment gateways, maps and social platforms. Their handling of information is governed by their own policies.
Contact
For privacy questions, contact Finz Seafood Bar & Grill using the details on the Contact / Find Us page or call 03 9077 8815.
This page is a practical website privacy-policy template and should be reviewed by the business or its legal adviser before launch if specific regulatory, marketing, analytics or payment arrangements require additional disclosures.